The Personal Support Worker Program prepares graduates to provide supportive care to individuals across their lifespan by assisting them with their activities of daily living. Students learn to be valuable members of care service teams and develop effective working relationships towards quality client care. With a focus on personal care and home management services, they will gain the knowledge and skills required to collaborate with clients, families, supervisors and colleagues within their respective healthcare institutions. 


PSW Foundations
Safety and Mobility
Body Systems
Assisting with Personal Hygiene
Abuse and Neglect
Household Management, Nutrition and Hydration
Care Planning/Restorative Care/Documentation/Working in the Community
Assisting the Family, Growth and Development
Assisting the Dying Person
Assisting with Medications
Cognitive and Mental Health Issues and Brain Injuries
Health Conditions



Through practicums, students are thoroughly evaluated to prepare students with the latest equipment and standard practices used in the industry before being placed in the workplace. This includes using lifts, transfers, hygiene procedures and safety protocols.

With a large network of healthcare facilities, HIHP assigns students to clinical placements to complete hours for certification and students gain hands-on experience to have the confidence and skills to be successfully employed upon graduation.


To successfully complete the program, students take the National Association of Career Colleges (NACC) final examination which evaluates the theory component of the training and determines whether they have the required level of knowledge to do the job. 

Successful students are awarded a numbered certificate and corresponding numbered pin identifying the graduate as having successfully passed the theory portion of the PSW Program.

Personal Support Workers assist with the tasks of daily living that range in services determined by the individual needs of each client or resident including individuals with physical and mental disabilities and seniors.  They contribute to the quality of life of individuals who live in facilities and at home by promoting their independence, dignity, social, emotional and physical well-being; including mobility, personal appearance, comfort and safety.


Role & Responsibilities

Personal Support Workers are the front line staff providing direct client-centered care that promote and maintain a safe and comfortable environment for clients and their families. Some responsibilities include, but are not limited to:

Following the care plan including observing and reporting any substantial findings and/or changes in client’s behavior to health care team

Working under the supervision of Registered Healthcare Professionals such as a Registered Nurse (RN) or a Registered Practical Nurse (RPN)

Assisting with ambulation, positioning and transferring using mechanical lifts such as a Hoyer lift

Assisting or providing total personal care such as toileting, bathing and perineal care

Assisting with eating, dressing and grooming

Assisting nursing staff by answering call bells (Hospitals and Long-Term care homes)

Performing sitter duty or patient watch for confused patients in clinical care settings

Computer or paper documentation of Activities of Daily Living (ADL’s) and other findings


Community home care agencies

Long-term care facilities

Retirement homes

Alzheimer’s programs

Hospice and Group homes


School assistants for special needs children

Adult Day Care programs

Private duty or Home care



Post-Secondary Students

Have an Ontario Secondary School Diploma or equivalent Transcript of Record

Mature Students

Be at least 19 years of age or older and out of school for 1 year or more

Successfully score an 11 or more on the Wonderlic SLE (Ministry of Training, Colleges and Universities approved test)

Must pass the Technical Literacy Exam

A Canadian or U.S. post-secondary diploma or degree

A General Education Development (GED) certificate issued by a Canadian province or territory or from the United States


*All foreign credentials must be translated into English and compared for Grade 12 equivalency by a recognized organization (ie. WES)

Medical Certificate (Immunization Form) is required, indicating that the applicant is fit to complete all components of the program and has up-to-date immunization status. Immunization for Hepatitis B for non-immune applicants is recommended

A signed “Disclaimer for Students in Programs Leading to Work with Vulnerable Sectors”. Students must provide a Canada wide Police Clearance of Criminal Record, including Vulnerable Sector check, within 30 business days of starting school. Individuals who have a criminal record may be unable to participate in the clinical placement and therefore will be unable to graduate

CPR/First Aid Course Level C (Must be completed prior to Clinical Placement)

Photo ID picture

Student Authorization/Permit for applicants under Live-In Caregiver Program (Work & Open Permit) status

A certificate of Apprenticeship or Certificate of Qualification from any Canadian jurisdiction


Click HERE to see Admission Requirements for our INTERNATIONAL STUDENT PROGRAM


Full-Time – 21 weeks

Monday to Friday

Days:  9:00am – 3:00pm


Evenings (subject to availability): 4:00 – 10:00pm

Part-Time - 50 weeks

Monday, Tuesday, Wednesday: 4:00 – 8:30pm


Saturday & Sunday: 9:00am – 3:30pm




390 hours


200 hours


110 hours

Placement shifts: 7am - 3pm or 3 - 11pm


For a list of our upcoming classes, contact us!

Program Fees




Uniform & Equipment

Professional Examination

*Registration/Processing Fee

CPR/First Aid Course 










*Fee is non-refundable and due upon application.

Find out more and contact us today!